Privacy Policy
Last updated: May 19, 2023
Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.IftahMall.com (the "Site").
Personal Information We Collect
Device Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site.
Technologies Used
- Cookies: Data files placed on your device that often include an anonymous unique identifier
- Log files: Track actions occurring on the Site, including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site
- Google Analytics: Used to make the user experience better
Order Information
When you subscribe for a plan or make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Please note: we do not store any sensitive information like credit card numbers. Payment processing is handled by our payment gateway (PayPal, Visa, and Master Cards are accepted).
How We Use Your Personal Information
Order Information
We use the Order Information that we collect to:
- Fulfill any orders placed through the Site
- Process your payment information
- Arrange for shipping and deliver products
- Provide you with invoices and/or order confirmations
- Communicate with you
- Screen our orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services (when in line with your preferences)
- Provide customer service and support
Device Information
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example:
- Shopify: Powers our online store. Read more about how Shopify uses your Personal Information
- Google Analytics: Helps us understand how our customers use the Site. Read more about how Google uses your Personal Information. You can also opt-out of Google Analytics here.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioral Advertising
We do not use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Opt-out Options
You can opt-out of targeted advertising by using the links below:
You can also opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal.
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests. Please note that your information will be transferred outside of Europe, including Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
By Email:
By Mail (Dubai):
ITB Commerce FZ-LLC
Re: Privacy Compliance Officer
In5 Tech building, BV14
Dubai Internet City
Dubai, United Arab Emirates
By Mail (Canada):
ITB Commerce Inc.
8 Nelson St. W
Brampton, Ontario
Canada (L6X 1B7)